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Domestic Shipping

When will my order ship?

In most cases, orders are received and processed immediately. The transaction takes place within an instantaneous automated system. We ship all of our orders out via most efficient method at 1:00PM Eastern Standard Time (Monday-Friday). If you need to cancel the order please login to your account by clicking on the My Account / Order Status link.

How do I estimate Next Day/2 Day delivery days?

  • Next day is delivered on the next business day after the order has shipped.
  • 2nd Day Air is 2 business days after the order has shipped.
  • Note: Weekends and holidays do not count as shipping/business days.
  • Shipper business days are: Monday, Tuesday, Wednesday, Thursday & Friday
  • If your delivery day falls on a holiday your package should be delivered on the next business day

Is there a cut off time for Next Day Air orders to ship the same day?

Yes, generally all orders placed after 1:00 PM EST are shipped the following business day.

Can I correct or change the delivery address of my order?

Any address that is changed by the customer or shipper after the order is shipped will be charged an address correction fee ranging from $5.00-$10.00 depending on what service you choose. (For example, no apartment number is given, an incorrect zip code or incorrect street number is provided on your order form, etc.) If you have placed an order and it has not yet shipped, you can login to your account and change your address. Click the My Account / Order Status link to edit your account information.

Reshipment of Orders Due to Incorrect Address:

USA Orders

If your order was returned to IHealth Fulfillment due to incorrect address, a reshipment fee of $20.00 will be applied to customer’s account. The reshipment will be via 2-Day Shipping. Overnight reshipment of order will be $40.00.

International Orders

If your order was returned to IHealth Fulfillment due to incorrect address, a reshipment fee of $40.00 will be applied to customer’s account.

How are Military Orders shipped?

All Military orders (APO/FPO addresses) are shipped by USPS Priority Mail. US mail to the various military addresses takes anywhere from one to eight weeks for delivery as we have been recently seeing delays in military shipments. The US Postal Service has no tracking on military orders. Any damages or claims must be reported to us within 24 hours of receipt of the package. If the package is damaged, take the damaged package to the military postal unit and file a report.
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The products and information found on this website are not intended to replace professional medical advice or treatment. Our product is not intended to diagnose, treat, cure, or prevent any disease or medical condition. Individual results may vary. We urge you to seek the advice of a qualified professional for any health concern lasting more than two weeks and to share with your provider any information pertaining to your health and well-being, including the use of supplemental nutrition. For purpose of privacy, testimonial pictures have been adapted and are not their names and/or photos. Results may vary, testimonials are not typical results. All testimonials have been remunerated.

*Results may vary. If you are pregnant, nursing, have a serious medical condition, or have a history of heart conditions we suggest consulting with a physician before using any supplement. The information contained in this website is provided for general informational purposes only. It is not intended to diagnose, treat, cure, or prevent any disease and should not be relied upon as medical advice. Always consult your doctor before using any supplements.
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Contact Email: admin@flexoplexstore.com

If for any reason you are not completely satisfied, you can simply return the unused portion in the original container within 60 days of receiving your order, and we will refund you 100% of the product purchase price. A maximum of one unit of a product can be used/opened and the remaining bottles returned are to be sealed and un-tampered in order to receive a full refund. Original shipping and return shipping fees are not included in the refund and are the responsibility of the purchaser. Re-orders represent satisfaction. No refunds will be applied once a re-order has been placed.